Call Me Back!
Mel Lester wrote a post on his blog, E-Quip Blog, titled Getting Your Phone Calls Returned. Lester suggests the following (with reasons and suggestions included):
- Give the client a good reason to call you back
- Never call completely cold
- Be as specific as possible
- Make it easy to return your call
- If you were referred, state up front why the referral was made
- Always try to schedule the next meeting or communication
As an architecture, engineering, and construction recruiter my day is completely filled with calls. Cold, warm, hot, and a few call backs thrown in. Is it difficult to reach me during certain hours in the day? Absolutely. Here are some of my “additional” tips:
In addition to offering the best time to reach you, add to your voicemail asking the caller to leave some good times to reach them. We all want to return a call as soon as possible, but have you considered this person is going down his/her message list and quite possibly is calling somebody else? Then what happens is phone tag. Most of my messages now say to call in the morning, the 30 minutes before lunch, etc and I have a much better chance of connecting.
If you play phone-tag, stop after you leave the second message, and mention you will follow up with an email to set up a good time for them. This cuts down on the other sides frustration of having to return messages only to receive your voicemail.
Click here to read the full article.
Click here to read the full article.
